Privacy Policy
At Crafted Glory, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services.
Information We Collect:
We may collect the following types of personal information:
Personal Information: Name, email address, phone number, shipping address, billing address, and payment information.
Account Information: Username, password, and security questions.
Order History: Purchase history, product preferences, and customization details.
Communication: Correspondence with our customer support team, including emails and chat logs.
Device Information: IP address, browser type, device type, and operating system.
Usage Data: Information about how you interact with our website, such as pages visited, time spent, and links clicked.
How We Use Your Information:
We use your personal information for the following purposes:
Processing Orders: To fulfill your orders, process payments, and ship your products.
Customer Support: To respond to your inquiries, resolve issues, and provide assistance.
Account Management: To manage your account, including password resets and profile updates.
Marketing and Promotions: To send you marketing communications, newsletters, and promotional offers.
Personalization: To tailor our website and services to your preferences, such as recommending products based on your purchase history.
Analytics: To analyze website traffic, improve our website's performance, and understand user behavior.
Legal Compliance: To comply with legal obligations, such as tax laws and regulatory requirements.
Sharing Your Information:
We may share your personal information with third-party service providers who assist us in operating our business, such as:
Payment Processors: To process payments for your orders.
Shipping Carriers: To ship your orders.
Marketing and Analytics Providers: To help us analyze website traffic and send marketing communications.
We may also disclose your information if required by law, or to protect our rights or the rights of others.
Data Security:
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights:
You may have certain rights regarding your personal information, such as the right to access, correct, or delete your information. Please contact us to exercise these rights.
Changes to This Privacy Policy:
We reserve the right to update this Privacy Policy at any time. We will notify you of any significant changes by posting a notice on our website.
Contact Us:
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Crafted Glory, kwadwo@craftedglory.com, (336) 402-0327
By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.